Management vs. leadership: moving the relationship between managers and clinicians from transactional to transformational
Holding a managerial position in a professional setting comes with a multitude of responsibilities. The skills required to successfully manage a group of professionals, large or small, are not skills that everyone possesses. With that being said, what constitutes a successful manager? What qualities make a manager the one who sticks out in your mind as someone who you looked to for guidance, or for whom you felt truly had your back? If you’re one who struggles to bring someone to mind, you’re not alone. This concept of a disconnect between management and staff has been a topic of discussion for decades. Research suggests that managers and practitioners have differing opinions about the performance of management, with management rating themselves significantly higher than their staff even though the only notable difference between the two groups is title (Brollier, 1985; Arroliga et al., 2014; Heard, 2014; Heard et al., 2018). The question to be posed then would be how can that gap be closed? Or at least lessened.